Returns & Exchanges

We want you to be fully satisfied with your Arduino purchase, which is why we offer a 30-day return window for all genuine boards, kits, and accessories in their original condition. Please ensure electronic components remain in their anti-static packaging to qualify for a full refund or exchange.

1

Initiate Your Request

Log into your Arduino Store account and navigate to your order history to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack the items in their original packaging, including all cables, documentation, and shields, ensuring the RMA number is clearly marked on the outside of the box.

3

Ship the Items

Send your package to our regional distribution center using a tracked shipping service to ensure safe delivery and verification of your return.

4

Inspection and Refund

Once our technical team verifies the hardware's integrity, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing