Frequently Asked Questions

Everything you need to know about your Arduino orders and hardware.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on your location and the selected carrier at checkout.

Are the boards sold here genuine Arduino products?

Absolutely. This is the official store, and all products are original, tested, and manufactured to the highest quality standards to ensure reliability for your projects.

What is your return policy for defective hardware?

We offer a 30-day return policy for items that are defective or arrived damaged. Please contact our technical support team to troubleshoot before initiating a return.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your shipping region.

Can I cancel or modify my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can request a cancellation within one hour of placement; after that, the order may already be in the shipping phase.

Where can I find documentation for my new board?

Every product page includes a link to the official Arduino Docs, where you can find tutorials, pinout diagrams, and technical specifications for your hardware.